How we collect, use, and protect your personal information.
Candlelight Covers respects your privacy and is committed to protecting the personal information you share with us. This policy explains what data we collect, how we use it, and your rights regarding that data. We process personal data in accordance with the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018.
When you place an order or submit an inquiry, we collect your name, email address, and the project details necessary to complete your cover (book title, author or pen name, tagline, series name, and, for print covers, page count, trim size, and back cover content).
Payments are processed through secure third-party providers such as PayPal, Stripe, or similar services. We do not store your credit card details or banking information on our servers. Your payment data is handled entirely by the payment processor under their own privacy and security policies.
Our website may use cookies and analytics tools (such as Google Analytics) to collect general visitor data, including browser type, device, and geographic region. This data is used to improve the website experience and is not linked to your personal identity.
We use your information to:
If you opt in to our mailing list, we may send occasional updates about new cover releases or promotions. You can unsubscribe at any time.
We process your personal data on the following bases:
Candlelight Covers retains the right to display completed cover designs in its portfolio and for promotional purposes. This means your book title and pen name may appear on our website, social media, or marketing materials in connection with the cover design.
If you require confidentiality for an unreleased project, please let us know before we begin work and we will accommodate your request.
We do not sell, rent, or share your personal information with third parties, except as necessary to process your order (e.g., payment processors) or as required by law.
You have the right to:
To exercise any of these rights, contact us by email.
We retain your order information and project details for as long as necessary to provide ongoing support (e.g., resending files) and for our business records. If you request deletion, we will remove your personal data within a reasonable timeframe, except where retention is required by law.
We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date.
For any privacy-related questions or requests, please contact us by email at the address listed on our website.